Why am I getting an error message when trying to process my order? : Truth For Life Support

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Why am I getting an error message when trying to process my order? Print

Modified on: Thu, 9 Sep, 2021 at 4:05 PM

The most common cause of an online order failing is a credit card issue. The most frequently encountered errors are:

AVS decline: The billing address you entered does not match the billing address on file at your bank or credit card company.
CCV or CV2 decline/fail: The 3-digit security code on the back of the card has been entered incorrectly.
Card number must be numeric: Spaces or dashes have mistakenly been entered in between the numbers.

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