Online Orders and Donations

Questions regarding online donations and purchases from the web store

How can I tell if my order went through successfully?
If your order was successful, you’ll receive a confirmation email within 15 minutes of placing your order. Please check your spam/junk folder if you do not ...
Fri, 21 Jan, 2022 at 11:05 AM
Why am I getting an error message when trying to process my order?
The most common cause of an online order failing is a credit card issue. The most frequently encountered errors are:   AVS decline: The billing address...
Thu, 9 Sep, 2021 at 4:05 PM
Do I need to be logged in to my online account to place an order?
No, you do not need to be logged in to your online account, nor do you need to have an online account, to place an order.
Thu, 16 Sep, 2021 at 11:04 AM
How do I request a copy of the current resource with my donation?
If you donate through our donate page or place an order online, you will be asked if you would like a copy of our current resource with your donation. This...
Thu, 16 Sep, 2021 at 4:14 PM
How can I order additional copies of the promoted resource?
Additional copies of the monthly resource can be purchased at cost in our online store (subject to availability): 
Thu, 16 Sep, 2021 at 11:05 AM
How can I track my order?
When your package ships, you’ll receive an email with the tracking information. (Please note, this email is generally sent 2–3 business days after placing ...
Fri, 21 Jan, 2022 at 11:04 AM
How long will it take to receive my order?
Standard orders are shipped via USPS Media Mail and typically take about 7–10 business days to arrive. Expedited and international shipping options are avai...
Fri, 21 Jan, 2022 at 11:08 AM
How can I send a gift to someone?
During the checkout process, you’ll have the option to enter a different shipping name and address. Orders shipped to a different name and address will not ...
Thu, 9 Sep, 2021 at 4:08 PM
Can I send a gift anonymously?
Unfortunately, gifts cannot be sent anonymously. 
Thu, 9 Sep, 2021 at 4:08 PM
Can I send items to a person in prison?
We can typically accommodate this, but please call us to place your order, as we require additional information from you regarding the shipping restrictions...
Fri, 14 Jan, 2022 at 10:11 AM